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Your terms and conditions of use

 

couturedecorations.com is fully committed to producing competition quality art products and your satisfaction is 100% guaranteed!

We have strict quality controls and make sure every piece of high quality before shipment. If, however, you are not completely satisfied, please contact our returns department to discuss the steps to receive a free replacement.

Our return department will likely ask for a picture of the problem and will expedite a replacement. We will ask for you to return any item in its original packaging within a week of receipt. Shipping charges are not refundable and you are responsible for return shipping costs.

To expedite this process:


We strongly encourage you to return your item via a trackable method such as UPS, FedEx or USPS.

couturedecorations.com takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control and are not covered by the guarantee. Please note that we cannot be responsible for:


◦Spelling, punctuation or grammatical errors made by the customer.
◦Inferior quality or low-resolution of uploaded images.
◦Errors in user-selected options such as choice of finish, quantity, mounting of photo or product type.
◦Damage to the products arising after delivery to the customer.
◦Color matching what you have printed off your printer or see on your monitor.


For any other questions, please contact Customer Support at sales@irgcorporation.com or call us at 305.597.4343